Privacy Policy

Effective date: October 29, 2026. Last updated: October 29, 2026.

Atlas One Solutions LLC (“Atlas One,” “we,” “us” or “our”) helps businesses in all 50 states with payroll, HR, benefits, insurance, bookkeeping and back office work. This Privacy Policy explains what personal information we collect, how we use and share it, how our text messages work, and the choices and rights you have.

It applies to AtlasOneSolutions.com and our other web pages, forms, chat, booking pages and client portal (the “Site”), and to information we collect when you call, text, email or meet with us (together with the Site, the “Services”).

When we process information about a client’s employees to run that client’s payroll, benefits or HR work, we do it on the client’s behalf under our written agreement with that client, and that agreement controls. If you apply for insurance through us, you may also receive a separate privacy notice required by insurance law.

1. Information we collect

Information you give us

Contact details, such as your name, email address, phone and mobile number, company name, job title, business address and state.
Business details, such as your industry, number of employees, the states where you have employees, current providers, payroll, benefits and insurance information, and answers you give in our assessments, calculators, quote requests and audits.
Information needed to set up and deliver services you sign up for. This can include sensitive information such as Social Security numbers, dates of birth, tax ID numbers, bank account details and employee information. We ask for sensitive information only when a service you requested needs it, and we give you a secure upload link for it.
Documents you send us, such as employee lists, payroll reports, insurance policies and signed agreements.

Calls, texts, chats and emails

We keep records of our calls, text messages, chats and emails with you. Calls to and from our business line may be recorded and transcribed, and we tell callers “This call may be recorded.” We use AI assistants, supervised by our team, to help with scheduling, documents and follow-up. Some messages and calls may be handled with their help, for example summarizing a call, drafting a reply for our team to review, or answering a call when no one is free.

Information collected automatically

When you visit the Site we and our providers collect technical information such as your IP address, browser and device type, pages viewed, the site that sent you to us, the date and time of your visit, your approximate location based on your IP address, and how you use our pages (for example clicks and scrolling). We collect this with cookies, pixels and similar tools. See section 6.

Information from others

We may receive information about you from people who refer you to us, from the payroll, PEO, insurance, benefits and other providers we work with on your behalf (for example a quote or the status of an enrollment), from public sources, and from business information services.

2. How we use information

To provide the services you ask for, including quotes, proposals, comparisons, onboarding and ongoing service.
To answer your questions, book and confirm appointments, and send reminders.
To send you text messages and emails, including marketing messages when you have agreed to receive them. You can opt out at any time.
To run, secure and improve the Site and our Services, and to understand how visitors use the Site.
To prevent fraud and protect our clients, our team and our systems.
To keep records and meet our legal, tax, insurance and regulatory duties.
To enforce our agreements and protect our legal rights.

We do not use your personal information to make decisions that have legal or similarly significant effects on you based solely on automated processing.

We do not sell personal information for money. We share it only as described here:

Service providers that help us run our business, such as our customer relationship, phone and text messaging, email, scheduling, e-signature, cloud storage, website, analytics, payment and AI tools. They may use the information only to provide their services to us.
Providers who deliver the services you ask for. When you ask for a quote or sign up for a service, we share the information that service needs with the payroll, PEO, insurance carrier, benefits, bookkeeping and other providers we work with on your behalf. We share only what is needed for the service you asked about.
Professional advisers, such as our accountants, auditors, insurers and lawyers.
Legal reasons, when we believe the law requires it, or to protect the rights, property or safety of Atlas One, our clients or others.
Business transfers, if Atlas One is involved in a merger, acquisition or sale of assets. The information stays subject to this Privacy Policy.
With your consent or at your direction.

Text messaging data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Text messaging (SMS)

Atlas One sends text messages from our business number, 380-225-5217, and other numbers we use for Atlas One. Our text messaging program is called Atlas One Solutions.

What we text

Service and conversational texts: replies to your questions, appointment confirmations and reminders, requests for documents or signatures, onboarding steps, and account and service updates.
Marketing texts, only if you separately agree to them: news about our services, offers, events and business tips.

How you agree to texts

You agree to receive texts when you check a text message consent box on one of our forms, opt in through the chat box on our text opt in page, text us first, or ask us on a call to text you. We send marketing texts only to people who have given us express written consent, such as a checked box on a form. By agreeing, you confirm you are at least 18 and are the account holder or an authorized user of the mobile number.

Message frequency varies.
Msg and data rates may apply.
Reply STOP to opt out, HELP for help. STOP, END, CANCEL, UNSUBSCRIBE, QUIT and similar words also work. After you opt out we send one text confirming it, and then no more texts unless you opt in again.
Consent is not a condition of purchase. You never have to agree to texts to buy any product or service from us.
We send marketing texts only between 8 a.m. and 8 p.m. in your local time.
Carriers are not liable for delayed or undelivered messages.
For help, reply HELP, call 380-225-5217 or email contact@atlasonesolutions.com.

Your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

The providers that deliver our texts (our phone and messaging platform and the mobile carriers) process your number and messages only to deliver them for us. If you change or give up your mobile number, please reply STOP from that number or tell us so we can remove it.

Full text messaging terms are in our Terms of Use and Text Messaging Terms.

5. Your choices

Email: use the unsubscribe link in any marketing email. We may still send service emails about work you have with us.
Texts: reply STOP to any text.
Cookies: use the cookie banner on our Site, your browser settings, or the opt out tools in section 6.
Your information: to update or correct it, email contact@atlasonesolutions.com or call 380-225-5217.

6. Cookies, analytics and advertising

Cookies are small files a website stores in your browser. Pixels and tags are small pieces of code that do similar work. We use them for these purposes:

Necessary: to run the Site, keep forms secure and remember your cookie choice. We use Google reCAPTCHA to block spam on forms; its use is subject to the Google Privacy Policy and Google Terms of Service.
Analytics: to count visits and understand how people use the Site. We use Google Analytics (through Google Tag Manager) and Microsoft Clarity, which records clicks, scrolling and page interactions as heatmaps and session replays.
Chat and booking: our chat box and booking pages set cookies so a conversation or booking can continue from page to page.
Advertising: we may use advertising pixels, such as the Meta (Facebook and Instagram) pixel, to measure our ads and show our ads to people who have visited the Site.

Your options: choose Reject or adjust settings in our cookie banner; block or delete cookies in your browser (the Site may not work fully without them); use the Google Analytics opt out browser add-on; and manage ad preferences in your Meta account settings.

Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of the sale or sharing of your personal information for targeted advertising for that browser. Browsers’ older “Do Not Track” setting has no common standard, so we respond to GPC instead.

7. Privacy rights in your state

Atlas One works with businesses and people in all 50 states. Many states, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, have consumer privacy laws, and more states add them every year. Depending on where you live, you may have the right to:

Know and access the personal information we have about you, and get a copy in a portable format.
Correct information that is inaccurate.
Delete personal information, subject to exceptions (for example records the law requires us to keep).
Opt out of the sale of personal information, the sharing of it for targeted advertising, and profiling that produces legal or similarly significant effects.
Limit the use of sensitive personal information, where your state gives that right.
Appeal if we decline your request.
Not be treated differently for using any of these rights.

These laws apply to businesses based on their size and activities. We honor these requests from any U.S. resident where we reasonably can, whether or not a law requires it.

How to make a request

Email contact@atlasonesolutions.com with “Privacy request” in the subject line, or call 380-225-5217. Tell us what you are asking for and the state you live in. We will confirm your identity before we act, usually by matching information we already have. An authorized agent may make a request for you with your signed permission. We respond within 45 days, and if we need more time (up to another 45 days) we will tell you why.

If we decline your request, you may appeal by replying with “Appeal” in the subject line. We will answer your appeal in writing within the time your state’s law allows. If you are not satisfied, you may contact your state’s attorney general.

California residents

In the past 12 months we have collected these categories of personal information: identifiers (such as name, email, phone and IP address); customer records information (such as business address, and for clients, bank and tax details); commercial information (services you asked about or bought); internet activity (Site use); approximate location; audio and electronic information (call recordings and messages); professional or employment information; sensitive personal information (only as needed for services you signed up for, such as Social Security and bank account numbers); and inferences drawn from the above. We collect it from the sources in section 1, use it for the purposes in section 2, and disclose it for business purposes to the recipients in section 3.

We do not sell personal information for money. Our use of advertising pixels may count as “sharing” for cross context behavioral advertising under California law. To opt out, choose Reject in our cookie banner, turn on Global Privacy Control, or email us. We use sensitive personal information only to provide the services you asked for and for the other purposes California law allows. We do not knowingly sell or share the personal information of anyone under 16.

California’s “Shine the Light” law: we do not share personal information with third parties for their own direct marketing.

Nevada residents

We do not sell covered information as Nevada law defines it. You may still send us a request at contact@atlasonesolutions.com.

Health and benefits information

Health information connected to a group health plan is handled as the Health Insurance Portability and Accountability Act (HIPAA) and other laws require when they apply. A plan’s own notice of privacy practices explains those rights.

8. How we protect information

We use administrative, technical and physical safeguards designed to protect personal information, including encrypted (HTTPS) connections on our Site, access limited to people who need it, sign in protections on our business systems, and secure upload links for sensitive documents. Please do not send Social Security numbers or bank details by regular email or text; ask us for a secure upload link instead. No method of sending or storing information is completely secure, so we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you as the law of your state requires.

9. How long we keep information

We keep personal information only as long as we need it for the purposes in this Privacy Policy, unless the law requires or allows a longer time. For example:

Inquiries and prospects: generally up to three years after our last contact, unless you ask us to delete it sooner.
Clients: for the length of our relationship, then as long as the law requires. Payroll and employment tax records, for example, must generally be kept for at least four years under federal law, and some states and insurance rules require longer.
Text message consent and opt out records: for as long as we text you and for at least four years after, so we can show your consent and keep honoring your opt out.
Call recordings and transcripts: only as long as we need them to serve you, train our team and keep accurate records.

10. Children

Our Site and Services are for adults doing business. They are not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us at contact@atlasonesolutions.com and we will delete it.

11. Other websites and the client portal

Our Site may link to other websites, partner portals and tools that we do not control, and their own privacy policies apply. Our client portal and forms may run on secure pages hosted for us by our service providers; this Privacy Policy applies to the information we collect there.

12. Where we process information

Atlas One serves businesses in the United States, and we store and process information in the United States. The Site is not intended for people outside the United States.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and change the “Last updated” date. If we make a material change, we will tell you on the Site or by email before it takes effect.

14. Contact us

Questions, privacy requests, or need this policy in another format? Contact us:

Atlas One Solutions LLC
1672 N. Oak Dr.
Lehi, UT 84043
Phone: 380-CALL-A1S (380-225-5217)
Email: contact@atlasonesolutions.com